Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
We'll give you the option to replace or exchange the item, or you can get a refund in full. We do not charge any restocking fees.
To start a return, you can contact us at jesse@animalteeze.com
You can always contact us for any return question at jesse@animalteeze.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received your return, and you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. We'll cover any return shipping costs as long as the return is requested within 30 days of you receiving the order.